Step into a part-time Guest Services Associate position at Microtel Inn & Suites in Kanata, ON. You'll focus on delivering exceptional service and handling guest interactions efficiently.
This role entails managing check-ins, ensuring cleanliness, and fostering a welcoming environment for guests. With a background in customer service, especially in hospitality, you'll navigate guest requests and concerns effectively. Collaboration with housekeeping and maintenance teams is key for seamless operations and guest satisfaction.
Key Responsibilities:
• Manage check-ins and checkouts with precision
• Ensure each guest receives high-quality service
• Address guest inquiries and resolve complaints positively
• Provide information on local attractions and services
• Operate front desk systems and manage paperwork
Requirements:
• 1-2 years of customer service experience
• Background in hospitality is an asset
• Skills in operating general office equipment
• Excellent communication and teamwork capabilities
• High School Diploma or GED required
Enhance guest experiences while enjoying a flexible work workplace at Microtel Inn & Suites in Kanata.
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📌 Part-Time Guest Services Associate Microtel (Ottawa)
🏢 Custom Software Systems
📍 Ottawa