Become a Technical Support Representative at 7shifts, where your problem-solving skills can make a difference! Engage with customers through multiple channels while helping them use our platform effectively.In this pivotal role, you'll address customer inquiries, provide training, and foster a strong understanding of their business needs. Collaborative teamwork and an eagerness to track solutions will enhance client satisfaction and user experience with 7shifts.Key Responsibilities:- Serve as the first contact for customer queries- Create and share product training resources- Identify and document issues for product improvement- Engage in team meetings for continuous improvement- Discover and implement solutions for customer challengesRequirements:- 1-2 years of technical support experience- Strong communication for explicit customer interactions- Experience with web or mobile app troubleshooting- Detail-oriented with a resourceful mindset- Willingness to learn and adapt to changing needsSupport the restaurant industry with 7shifts by delivering top-tier technical assistance and customer care.#J-18808-Ljbffr

📌 Dmo Technical Support Representative _canada - C$57,000 - C$62,000 A Year (Winnipeg)
🏢 7shifts
📍 Winnipeg