AGAT Laboratories is seeking a Client Services Agent to enhance client interactions, offering expertise in laboratory services in a remote or hybrid mode.

As a Client Services Agent, you will be responsible for fostering solid client relationships and ensuring a seamless communication flow regarding laboratory inquiries. Your focus will include managing expectations for work orders and delivering timely notifications while resolving any sample integrity issues that may arise.

Key Responsibilities: • Act as the main point of contact for client inquiries • Develop strong client relationships via emails, calls, and meetings • Ensure timely delivery of notifications, certificates, and invoices • Maintain explicit communication regarding any project updates • Document and manage client instructions effectively

Requirements: • Strong verbal communication and rapport-building skills • Proven organization and detail-oriented approaches • Relevant experience in customer service is essential • Knowledge of geological sciences is beneficial • Capability to solve problems effectively under pressure

Take on a rewarding role that supports AGAT’s commitment to excellence in client service. #J-18808-Ljbffr

📌 Client Services Agent Role at AGAT (Winnipeg)
🏢 AGAT Laboratories
📍 Winnipeg