Elevate the customer shopping experience with Michaels as a Sales Manager in Whitby, Ontario. Drive strong sales results while leading a dedicated team in operational excellence.
As a Sales Manager, you will be responsible for fostering a high-performing sales environment, ensuring the implementation of company standards and effective service operations. You will guide staff through coaching and structured onboarding, while also ensuring compliance with safety standards. In addition, you'll handle Manager-on-Duty coverage to guarantee seamless service.
Key Responsibilities:
• Support Store Manager in compliance with SOPs
• Model ideal customer interaction and sales techniques
• Manage floor operations during Manager-on-Duty shifts




• Maintain oversight of event programs and services
• Enhance performance in the Cut Bar and Custom Framing
Requirements:
• 3+ years of experience in retail leadership
• Capable of performing physical tasks, including lifting
• Knowledge of operating POS systems and programs
• Proven ability to train and develop team members
• Versatile availability for nights and weekends
Utilize your management and customer service skills at Michaels in Whitby to inspire your team and uplift the shopping experience.
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📌 Whitby Sales Manager Role at Michaels
🏢 Michaels Stores
📍 Whitby