Elevate guest experiences at Dakota Dunes Thermal Spa as the Guest Services Assistant Manager. This leadership role focuses on operational excellence and team development for superior service delivery.

As a key member of Dakota Dunes, you will oversee guest services, ensuring a seamless guest experience from arrival to departure. You will lead recruitment, training, and performance management for the team, while implementing operational protocols and maintaining high service standards.

Key Responsibilities:
Manage daily front desk operations and guest arrivals
Resolve guest complaints with professionalism and urgency
Conduct staff training and performance assessments
Oversee financial management and transaction accuracy
Promote spa services, treatments, and memberships

Requirements:
5 years of leadership experience in hospitality
Certificate in Hospitality Management or related field
Proficiency with reservation and property management systems
Solid organizational and communication skills
Passion for creating exceptional guest experiences

Deliver memorable guest interactions and enhance Dakota Dunes' renowned services.
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📌 Assistant Manager At Dakota Dunes Spa Saskatoon
🏢 Kaizen Lab
📍 Saskatoon