Join MCI as a Sales Supervisor I in Sydney, NS, where you will lead teams delivering outstanding customer experiences. This role requires full time, on-site engagement to drive service excellence.

At MCI, we prioritize career development in our fast-growing company within tech-enabled services. You'll supervise a diverse team, ensuring they meet client needs while fostering an empowering workplace culture. Your leadership is vital in achieving business goals and enhancing customer journeys.

Key Responsibilities: • Supervise and support customer service teams daily • Monitor performance and optimize team workflows • Coach agents to enhance skills and service quality • Collaborate on strategies for client satisfaction • Drive adherence to operational excellence standards

Requirements: • Solid experience in a supervisory customer service role • Strong ability to lead and motivate teams • Familiar with call center environments and technologies • Excellent problem-solving and communication skills • Dedicated to personal and professional growth

Lead your team to success at MCI and make an impact in Sydney. #J-18808-Ljbffr

📌 Sales Supervisor I at MCI Sydney (Winnipeg)
🏢 MCI
📍 Winnipeg