Your Chance:

As a Telecom Operator at AHS, you will monitor radio activities and receive calls for security requests. You'll provide timely and effective documentation of all AHS Provincial Protective Services officers’ activities, work within various information data base systems and coordinate the administrative assignment of Protective Services officers working in AHS site. You'll maintain awareness of field activities, ensure pertinent operational information is shared, and provide an immediate link to emergency and non- emergency assistance on behalf of Protective Services Officers.

Description:

As the Telecommunications Officer, you will monitor radio activity to maintain awareness of field activities, ensure pertinent operational information is shared and provide an immediate link to emergency and non-emergency assistance on behalf of Protective Services Officers.
Classification: Telecom Operator/Dispatcher
Union: AUPE GSS
Unit and Program: Protective Services, Provincial Security Operations
Primary Location: Southport
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 0.00
Posting End Date: 02-SEP-2026
Employee Class: Casual/Relief
Date Available:



05-OCT-2026
Hours per Shift: Varies
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Nights, Weekends, On Call
Days Off: Other
Minimum Salary: $31.61
Maximum Salary: $38.56
Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12. Completion of certificate or diploma related to Emergency Communications and Response, Law Enforcement, Security or Criminology.

Additional Required Qualifications:

High level of experience with Microsoft Office and email required. Demonstrated telephone skills are required. 3 – 5 years’ experience in a customer service workplace. Requires a high degree of customer service, problem solving, interpersonal skills and critical thinking. Must have demonstrated experience resolving complex client issues. Excellent command of the English language, both written and verbal is required; superior active listening and interpretative skills are required.

Preferred Qualifications:

Valid First Aid certificate, BCLS-HCP training.

📌 Telecom Operator/dispatcher Calgary
🏢 Alberta Health Services
📍 Calgary