Be an essential part of Harry Rosen as an Operations Specialist in their Pacific Centre store, focusing on enhancing customer experience through operational excellence in a full time role.
As an Operations Specialist, you will report to the Operations Leader and play a vital role in maintaining service standards that truly impress our clientele. Your responsibilities include transaction management, customer inquiries, and supporting the logistics team. With a commitment to achieving results in both customer satisfaction and operational metrics, your role is integral to the success of the location.
Key Responsibilities:
• Champion exceptional service and relationship-based selling
• Process and resolve customer transactions and issues
• Administer employee transactions and training support




• Ensure compliance with POS and health & safety policies
• Collaborate with logistics for inventory fulfillment
Requirements:
• Minimum 2 years in client-facing roles
• Strong orientation towards customer service excellence
• Ability to multi-task in a high-volume environment
• Experience in retail shipping and inventory preferred
• Proficient communication and team collaboration skills
Contribute to Harry Rosen’s legacy of quality menswear by delivering outstanding service and operational support.
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📌 Harry Rosen Operations Specialist (Vancouver)
🏢 Harry Rosen
📍 Vancouver