The Service Coordinator is responsible for providing excellent Customer Service, phone etiquette, data entry, and assisting the service advisors as needed.

Responsibilities:
Greeting customers
Answering all incoming calls and assisting customers with service appointments and general questions
Replying to online inquiries through the website
Daily data entry
Follow up calls
Handle payment transactions and daily reconciliation
Adhere to all company policies, procedures, and safety standards.
Perform other duties as required.

Requirements:
Excellent customer service skills
Robust organizational skills with the ability to multitask
Basic knowledge of or ability to understand the mechanics of a vehicle
Excellent verbal and written communication skills
Self motivated
Able to professionally manage customer reviews
Desire to exceed customer expectations
Robust interpersonal and relationship-building skills
The ability effectively respond to and meet the needs of a diverse client base
Computer skills: Microsoft Office

Job Type: Full time

Pay: $16.00-$17.00 per hour

Benefits:
Dental care
Life insurance
Vision care

📌 Service Coordinator Edmonton (Canada)
🏢 Computerized Autopro
📍 Canada