A busy optometric practice is seeking a full-time receptionist to join our team.

Job description
Answer a high volume of calls and maintain a rapid response rate according to agreed-upon standards and training
Take accurate information from calls received (i.e.: book appointments) where required and transfer information or calls with speed and accuracy
IVR health card validation
Greet in office patients immediately in a courteous and friendly demeanor while building rapport with patients
Provide direction and information as required to in office patients and collect required health information prior to eye exam
Check in and sign out patients, collect payment, process third party billing
Book referral appointment and diagnostic test on Cerner
Order and maintain office supplies as needed
Manage online inquiries for scheduling appointments and checking on orders, etc.
Transcribe dictation
Send and track referral reports
Participate in career development training and initiatives including staff meetings, continuing education and conferences




Establish and maintain effective working relationships with co-workers, doctors, suppliers and the general public.
Maintain regular consistent and skilled attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures.
Dispense contact lenses, low vision devices and other miscellaneous products
Verify glasses prescription and dot lenses
Dispense glasses when needed
Keeping reception area clean and tidy

Job requirements
Excellent computer skills are a must
Experience with EMR is strongly preferred
Must be willing to be cross-trained to learn spectacle frame adjustment, frame selection, glasses dispensing, and other areas of the optical
Must be a very detail-oriented
Must be able to multi-task and exhibit excellent time management skills

Job Types: Permanent, Full-time

Pay: $22.00-$30.00 per hour

Advantages:
Extended health care

Work Location: In person

📌 Medical Receptionist/optometry Office Receptionist/optometric Assistant London
🏢 Mao Eye Care
📍 London