Job Overview

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will be the friendly face and efficient organizer behind the scenes, ensuring smooth daily operations within a busy medical or dental practice. Your enthusiasm and organizational skills will help create a welcoming environment for patients while supporting healthcare providers with essential administrative tasks. This position offers an exciting opportunity to contribute to quality patient care through excellent office management and communication.

Responsibilities
Greet patients warmly and assist them with check-in procedures at the front desk
Manage multi-line phone systems, answer inquiries, and direct calls appropriately
Schedule appointments efficiently using electronic medical records systems such as Epic or Dentrix
Verify patient insurance information and update medical or dental records accurately
Prepare and maintain patient charts, ensuring all documentation is complete and up-to-date
Handle billing, coding, and payment processing with attention to detail
Support clinical staff by managing correspondence, lab results,



and referral documentation

Requirements
Proven experience in a medical or specialist office setting, including front desk responsibilities
Strong knowledge of medical terminology and familiarity with electronic medical records platforms Health Quest
Previous dental receptionist experience is highly desirable
Excellent organizational skills with the ability to multitask in a rapid-paced workplace
Proficiency in managing multi-line phone systems and office equipment
Demonstrated administrative experience in healthcare settings or related fields
Ability to communicate clearly and professionally with patients, staff, and providers

Join us to be part of a dedicated team committed to delivering exceptional patient experiences! Your enthusiasm, professionalism, and attention to detail will make a meaningful difference in our patients’ lives every day.

Pay: $17.03-$25.00 per hour

Expected hours: 25.0 – 40.0 per week

Advantages:
Company events
On-site parking

Work Location: In person

📌 Medical Office Assistant Edmonton
🏢 West Haven Medical Clinic
📍 Edmonton