About IntrohiveIntrohive is an AI-powered Relationship Intelligence platform that helps firms break down data silos and unlock actionable relationship insights that drive collaboration and growth.Since launching in 2012, we've grown significantly, but our mission remains the same: to transform how companies manage, nurture, and leverage relationships to unlock value, accelerate growth, and delight customers.Introhive is one of the fastest-growing B2B relationship intelligence platforms. We're recognized as a category leader in sales intelligence and data quality management software by G2, named a Top 10 Fastest Growing Technology Company in Deloitte's Fast 50 Awards three years running, and awarded the 2020 MarTech Breakthrough Award for Best CRM Innovation.Trusted by industry-leading brands including KPMG, Freshfields, CBRE, and Deloitte, Introhive supports more than 250,000 users across 90+ countries.Job SummaryIntrohive is hiring a Principal Client Solutions Architect to act as the senior technical and solution authority for our most strategic client and prospect engagements.This senior client‐facing role sits at the intersection of technology, business strategy, and measurable value. You'll move enterprise conversations from feature demos to deep technical and strategic workshops that prove how Introhive can integrate within a client's ecosystem and deliver measurable impact.Our enterprise clients need to understand how Introhive fits into their CRM, data, privacy, and security environments, and how it will drive ROI and growth. You will help them find those answers and create the technical confidence needed to move forward.This is not a traditional Solutions Consultant role. It's an advanced architecture position for someone who defines, designs, and communicates value‐driven solutions that build executive trust.LocationRemote - Open to candidates in Canada and the U.S., with preference for those located in Eastern or Central time zones.What You'll BringYou are a senior technical strategist who brings equal parts business acumen and architectural discipline. You're able to interpret big business goals, simplify complexity without losing precision, and turn capability into confidence. You balance technical rigour with commercial acumen, bringing clarity, trust, and actionable solutions to every engagement.You are as comfortable in a C‐suite strategy conversation as you are in a detailed data flow or API discussion,



and you're able to guide executives toward clear, measurable outcomes, challenge assumptions constructively, and elevate the quality of every technical conversation around you. Above all, you help clients believe, with confidence, that Introhive understands their environment, can solve their problems, and can deliver measurable value quickly.Key ResponsibilitiesLead Strategic Technical Discovery and WorkshopsConduct deep technical and business discovery with enterprise clientsMap systems, integrations, and dependencies to clarify the environmentFacilitate transparent, high‐impact conversations that reduce risk and accelerate consensusArchitect Scalable, Client‐Centred SolutionsTranslate complex business goals into actionable solution designsDefine early‐value use cases, integrations, and reporting workflowsEnsure proposed architectures are commercially viable and technically soundTranslate Discovery into Execution ClarityProduce precise, builder‐ready technical specificationsPartner with Professional Services to maintain alignment throughout deliveryTurn ambiguity into structured technical and business clarityEstablish Technical CredibilityLead discussions on enterprise data privacy, InfoSec, and systems integrationExplain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architecturesBuild trust across executive and technical stakeholdersConnect Capabilities to Business Outcomes and ValueConvert complex product capabilities into clear value‐based narrativesIdentify and communicate high‐value, quick‐win use cases for early resultsSupport "land and expand" strategies that drive measurable impactSupport Strategic Sales, Renewal and ExpansionProvide technical leadership on high‐value deals, renewals, and expansionsCollaborate cross‐functionally with Sales, Customer Success,



and ServicesReconnect solution design to business outcomes for at‐risk or strategic clientsElevate Consulting StandardsModel world‐class solutioning and discovery practicesMentor peers and develop reusable frameworks for consistency and impactShare learnings to strengthen the technical credibility across the GTM teamFeed Field Insights Back into Product and GTM StrategyCommunicate recurring patterns, integration gaps, and client challenges to Product and Marketing teamsTurn on‐ground intelligence into practical recommendations for product and go‐to‐market strategyWhat You'll Need To Succeed10+ years' experience in solutions architecture, pre‐sales, or professional services roles in complex B2B SaaS or enterprise environmentsExtensive expertise in data, CRM, API integration, and enterprise architectureExecutive presence. Highly adept at leading strategic and technical sessions with senior stakeholdersAdvanced solution design skills grounded in real‐world feasibility and measurable impactAbility to turn business objectives into actionable technical requirementsDeep familiarity with security, privacy, and compliance frameworksConsultative acumen. Able to challenge assumptions constructively, and quickly and sustainably inspire confidenceProven record of cross‐functional collaboration with Sales, Product, Engineering, Customer Success and Services teamsAbility to simplify complexity for business leaders while increasing clarity for technical teamsA passion for team leadership and mentorship, raising the technical and consultative standardFamiliarity with systems such as Salesforce, Microsoft Dynamics, and related CRM ecosystemsExposure to relationship intelligence, analytics, or data enrichment technologiesExperience in professional services, legal, or financial sectorsUnderstanding of AI‐driven or data‐automation platformsWhat Success Looks LikeClients move confidently from demo to technical validation and deploymentProfessional Services receives clear, complete requirements with minimal reworkPrivacy and InfoSec discussions are addressed early and effectivelyClients realize visible value within six months of project kickoffSales, CS, and Product teams tell a unified business‐value storyOur Solutions Consulting team grows in technical depth and strategic influenceWhy Introhive?At Introhive, we believe people do their best work when they feel trusted, empowered, and supported. That's why we value outcomes over hours, curiosity over perfection, and collaboration over ego. You'll have room to grow, tools to succeed, and a team that's got your back.

📌 Principal Client Solutions Architect – Halifax (Halifax Regional Municipality)
🏢 Introhive
📍 Halifax Regional Municipality