Job description:

Overview
We are seeking a knowledgeable and customer-focused Pawn Broker to join our financial services team. The ideal candidate will have a strong understanding of valuation, lending, and customer service, ensuring a seamless experience for clients seeking short-term loans or selling valuable items, but prior experience is not required—we offer complete training and strong team support.

This role offers an prospect to work in a dynamic retail environment where integrity and professionalism are paramount. The Pawn Broker will be responsible for evaluating items, providing loans, and managing inventory accurately and efficiently.

All candidates must pass a police background check.

Duties
Assess and appraise the value of items brought in by customers, including jewelry, electronics, tools, etc.
Provide short-term loans based on customer's accounts and item valuation, ensuring compliance with company policies and legal regulations.
Maintain detailed records of transactions, including customer information, item descriptions, and loan terms.
Manage inventory by tracking pawned items and ensuring proper storage and security.
Conduct customer consultations to explain loan terms,



repayment options, and purchase procedures.
Process sales of pawned items or unredeemed merchandise in accordance with store policies and the city's bylaws.
Ensure all transactions adhere to legal standards and company procedures for ethical lending practices.
Assist in maintaining a qualified and welcoming workplace for all customers.

Skills
Excellent customer service skills with the ability to communicate clearly and professionally.
Attention to detail to ensure accurate documentation and compliance with regulations.
Ability to work independently while managing multiple transactions efficiently.
Knowledge of security procedures related to handling valuable items is a plus. This position offers an engaging work workplace where your expertise in customer service and sales can make a meaningful impact. We value integrity, professionalism, punctuality and dedication to providing excellent service to our clients.

Pay: $15.50 per hour

Shift:
Day shift

Work days:
Monday to Friday
Weekends as needed

Work Location: In person

📌 Pawn Broker Sales And Lending Associate Regina
🏢 SmartCash Pawn
📍 Regina