We are looking for a reliable, self-motivated Front Desk Receptionist to join our busy medical and aesthetics clinic. The ideal candidate is organized, friendly, professional, calm under pressure, and comfortable working in a quick-paced setting. Experience with MedAccess EMR and JaneApp is a strong asset.

Duties
Greet and assist patients and clients in person and by phone with professionalism, empathy, and discretion
Book, confirm, and manage medical and aesthetic appointments
Coordinate schedules, follow-ups, referrals, and patient communications
Use MedAccess EMR for patient registration, documentation support, referrals, and messaging
Handle inbound and outbound calls, voicemail, and general patient inquiries
Prepare charts, scan and upload documents, and maintain accurate patient records
Process payments and support front desk transactions as required
Support physicians, practitioners, and clinic staff with administrative tasks
Help maintain efficient clinic flow and a welcoming reception area
Contribute to a positive, professional, and team-focused environment
Follow privacy policies and maintain patient confidentiality in accordance with PHIPA and PIPEDA, as applicable

Requirements
Previous front desk,



reception, or administrative experience
Prior experience in a medical or aesthetics clinic is an asset
Proficiency with electronic medical record systems
Experience with MedAccess EMR is a strong asset
Robust knowledge of medical terminology
Excellent verbal and written communication skills
Ability to manage multi-line phone systems efficiently
Strong organizational skills and attention to detail
Familiarity with office equipment and basic computer applications
Experience working with electronic health records is desirable
Professional, friendly, and customer-service focused
Ability to multitask and work well under pressure in a busy healthcare and aesthetics environment

This position offers an opportunity to become an integral part of a compassionate medical and aesthetics team while developing valuable front desk and administrative experience.

Job Types: Full-time, Part time

Pay: $19.00-$22.00 per hour

Benefits:
Company events
On-site parking

Application question(s):
How many years of receptionist experience do you have?

Work Location: In person

📌 Front Desk Receptionist Medical & Aesthetics Clinic Port Moody
🏢 Zen Family Medicine
📍 Port Moody