Job Overview
We are seeking a qualified and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, proficiency with dental software, and a strong understanding of dental terminology. Experience with electronic dental records and office management systems is highly valued. The Dental Receptionist will play a vital role in ensuring smooth daily operations and delivering exceptional patient service.

Responsibilities
Greet patients warmly and efficiently manage front desk operations
Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix and ABELDENT.
Verify patient insurance information and process billing accordingly
Maintain accurate patient records within electronic dental records systems
Answer multi-line phone systems promptly and professionally, directing calls as needed
Collect payments, co-pays, and handle financial transactions accurately
Manage patient check-in/check-out procedures, including updating personal information and medical history




Assist with administrative duties such as filing, faxing, and correspondence
Ensure the reception area remains clean, organized, and welcoming
Collaborate with dental staff to facilitate smooth clinic operations

Qualifications
Prior experience as a Dental Receptionist or in a medical/dental office setting preferred
Proficiency with dental practice management software such as Dentrix and ABELDENT is highly desirable
Strong knowledge of dental terminology and electronic dental records systems
Excellent organizational skills with attention to detail
Exceptional communication skills both verbal and written
Ability to handle multi-line phone systems efficiently
Office experience in a fast-paced environment preferred
Knowledge of insurance verification processes and billing procedures is a plus
Professional appearance and friendly demeanor to provide outstanding patient service

This position offers an prospect to be part of a dedicated healthcare team committed to providing quality dental care.

Job Type: Full time

Pay: $25.00-$35.00 per hour

Benefits:
Dental care

Work Location: In person

📌 Dental Office Receptionist Ottawa
🏢 Place De Ville Dental Centre]
📍 Ottawa