Responsibilities:
Customer Relations:
Maintain the highest level of customer service
Communicate effectively with owners/tenants
Actively listen and act upon owners'/tenants' inquiries, concerns and complaints.
General Administration:
Assist the Property Manager in preparation of all necessary paperwork
Ensure effective and accurate electronic filing of all relevant documents.
Assist in collection and submission of notices
Respond to owner/tenant inquiries
Making maintenance requests
Generate and process work orders
Payment Administration:
Collect, sort and process condo fee payments
Prepare bank deposits and ensure proper filing of receipts
Assist owners/tenants in setting up PAPs
Qualifications
Education
University/College
Able to read and write English fluently and the ability to understand
Language Requirement:
English reading and writing
Cantonese reading and writing
Mandarin reading and writing