Guardteck is hiring a Senior Director of Client Success in Burnaby, BC to elevate client relationships and operational performance. Lead account managers and ensure high-quality service across security sites.

This position emphasizes leadership in client success operations and is tailored for candidates with a robust background in contract-driven environments. Your role involves overseeing service delivery, managing budgets, and supporting RFP/RFQ activities while nurturing client retention and satisfaction.

Key Responsibilities:
Lead account managers across multiple security sites
Strengthen client relationships through consistent engagement
Oversee contract performance and compliance metrics
Manage budgets and KPIs for operational execution




Support bids and proposals to meet client needs

Requirements:
Proven experience in multi-site service-based environments
Robust leadership skills in client-facing operations
Knowledge of contract compliance and stakeholder management
Ability to drive service quality and continuous improvement
Experience in security, facilities, or property management

Drive operational success and client engagement as the Senior Director of Client Success at Guardteck in Burnaby.
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📌 Senior Director Of Client Success Burnaby (Canada)
🏢 Guardteck Security
📍 Canada