03 Sep
|
Fortinet
|
Burnaby
Become a vital technical partner for premium customers as a Technical Account Manager at Fortinet. Leverage your network security expertise while supporting clients across the Americas Region.
This role demands a seasoned skilled with at least five years of experience in networking. You will focus on analyzing customer configurations, recommending actions, and offering installation assistance. Engaging directly with customers, this position provides an chance to enhance your skills while ensuring excellent service delivery.
Key Responsibilities:
Collect and analyze customer network configuration data
Recommend solutions based on data analysis
Provide installation and configuration guidance
Conduct quarterly site visits and weekly calls with clients
Document best practices for troubleshooting methodologies
Requirements:
Minimum five years in a relevant technical role
Solid background in network security and routing
Experience with Windows server applications and scripting
Excellent customer service and communication skills
Certifications like CCNA, CCNP, or CISSP are a plus
Support Fortinet's clients while developing your skills in a leading company.
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📌 Technical Account Manager At Fortinet Burnaby
🏢 Fortinet
📍 Burnaby