Bilingual Cs Supervisor Lead, Coach, Elevate Service Windsor

Bilingual Cs Supervisor Lead, Coach, Elevate Service Windsor

03 Sep
|
Green Shield Canada (GSC)
|
Windsor

03 Sep

Green Shield Canada (GSC)

Windsor

Green Shield is seeking a Customer Service Supervisor to lead our Windsor Contact Centre, overseeing a team of ~15 representatives and driving performance on a 12:30 PM–8:30 PM shift. Reporting to the Manager, Contact Centre, this role focuses on coaching, engagement, and transformation.

Ideal candidates will have 3–5+ years in leadership within high-volume customer service, solid performance-management skills, and union experience. Bilingual French/English is required for designated roles.
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📌 Bilingual Cs Supervisor Lead, Coach, Elevate Service Windsor
🏢 Green Shield Canada (GSC)
📍 Windsor

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