Join Toyota Financial Services in Markham as an Innovation Leader, focusing on business transformation and continuous improvement. Utilize your expertise in operational excellence and AI to elevate customer services and dealer experiences.

As the Business Innovation Manager, you will oversee key initiatives that aim to improve performance and drive creative solutions. This role includes leading cross-functional teams, maintaining governance for operational programs, and collaborating with stakeholders to ensure measurable outcomes.

Your impact will be directly felt in the company's commitment to continuous improvement and excellent service quality.

Key Responsibilities:
Lead enterprise-wide Kaizen and AI initiatives
Establish and manage KPIs for innovation success




Ensure execution of process improvements matching business needs
Guide mobility program performance management
Foster collaboration across operations and analytics teams

Requirements:
Degree in Business, Engineering, or similar
7+ years in innovation or transformation leadership
Robust understanding of Kaizen, Lean, or Six Sigma
Effective communication skills engaging senior teams
Willingness to work in-office part-time

Become a pivotal figure in driving Toyota Financial Services' creative journey and enhancing operational efficiencies.

📌 Toyota Financial Services Innovation Leader Markham
🏢 Toyota Credit Canada
📍 Markham