Shape product strategy as a Senior Insights Manager at Axonify, bridging customer perspectives with product teams. This versatile position enables meaningful work in a hybrid setting.The Senior Customer Insights Manager will focus on gathering and analyzing essential customer feedback to inform product decisions. Working with diverse customer segments, this role integrates feedback into the product lifecycle, impacting strategic directions in a B2B SaaS environment.Key Responsibilities:Manage customer feedback collection and organizationAggregate insights from various internal and external sourcesCollaborate with Product Managers to inform product roadmapsLead win/loss program design and executionPresent complex findings to senior stakeholders convincinglyRequirements:5+ years' experience in customer or product insightsProven record in designing feedback processesStrong ability to synthesize qualitative and quantitative dataExcellent stakeholder engagement skillsProficiency in feedback tools and platformsBring your insights expertise to Axonify and influence impactful product strategies.

📌 Senior Insights Manager Role At Axonify (Ottawa)
🏢 Axonify
📍 Ottawa