Job Title: Administrative Support Coordinator
Location: Bedford, NS
Pay Rate: $20.00 per hour

The Administrative Support Coordinator will assist with customer order follow-up, internal coordination, data entry, and customer service support. This role involves tracking order updates, communicating with customers and internal teams, maintaining accurate records, and helping resolve customer inquiries in a qualified manner.

This position is suited for someone who is organized, detail-oriented, and comfortable communicating by email, Microsoft Teams, and phone.

Responsibilities:
Track and follow up on customer orders, including shipment status and delivery confirmation
Communicate order updates with customers, vendors, and internal teams by email, Microsoft Teams, or phone
Enter customer orders, delivery details, and tracking information accurately
Maintain organized customer and order records
Provide timely support to customers regarding order status and general inquiries




Assist with resolving customer concerns in a professional manner
Complete basic reporting and data analysis as required
Support internal coordination and daily administrative tasks
Perform other administrative or customer service duties as assigned

Requirements:
Minimum 1 year of experience in an administrative, clerical, customer service, or office support role
Proficient with Microsoft Office, including Outlook, Excel, and Teams
Excellent written and verbal communication skills
Robust attention to detail and accuracy
Robust organizational and time-management skills
Able to manage multiple priorities and follow up on outstanding items
Comfortable communicating with customers, vendors, and internal teams
Able to work independently and as part of a team
Professional, reliable, and customer-focused

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📍 Bedford