A global SaaS company is seeking a Bilingual Customer Service Representative (French/English) to provide exceptional support for its SmartBox key management system. The role involves troubleshooting technical issues and guiding customers through product features via phone, chat, and email. Ideal candidates have 2+ years of customer service experience, excellent communication skills, and a bachelor’s degree. Join a team committed to cutting-edge solutions in a company offering career development opportunities and a supportive culture.
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📌 Bilingual Tech Support (FR/EN) for SaaS/IoT (Vancouver)
🏢 Keycafe
📍 Vancouver
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