Join Jolera in Toronto as a Technical Support Specialist focused on systems support. Provide top-tier assistance and technical resolutions using your broad technical knowledge.

This role emphasizes hands-on experience with various devices and operating systems, enabling you to troubleshoot effectively. You will interact with clients and assist them with user issues, ensuring they receive consistent and high-quality service. The position requires strong multitasking abilities as you navigate service tickets and manage priorities.

Key Responsibilities: • Install, configure, and diagnose client workstations • Administer desktop, laptop, and network peripherals • Assist in account management activities • Conduct in office problem determination and analysis • Maintain accurate documentation of incidents and resolutions

Requirements: • 1-3 years of technical support experience • Relevant Degree/Diploma or equivalent • Excellent attention to detail • Knowledge of endpoint operating systems like Windows and MacOS • Strong analytical and communication skills

Utilize your problem-solving abilities at Jolera, providing essential support and enhancing client satisfaction. #J-18808-Ljbffr

📌 Technical Support Specialist at Jolera (Winnipeg)
🏢 Jolera
📍 Winnipeg