Elevate customer service with Air Canada as a Bilingual Customer Experience Specialist at the Quebec Airport. In this agile role, you'll help streamline the passenger journey through effective communication and assistance.
As a full-time on-site Customer Experience Specialist, your work will encompass check-in processes, boarding pass issuance, and aiding passengers with special needs. You should be adaptable and ready to tackle challenges while maintaining excellent communication across diverse customer interactions. Availability for rotating shifts is a must.
Key Responsibilities:
• Facilitate passenger check-in and boarding efficiently
• Provide accurate information regarding flights
• Support customers needing special assistance




• Maintain smooth operations within the airport
• Accompany passengers to gates and baggage pickup areas
Requirements:
• Strong bilingual skills in English and French preferred
• Experience in customer service roles desired
• Flexibility to work varied shifts
• Ability to assist passengers with mobility impairments
• Must be able to walk and stand for extended durations
Join Air Canada and make a significant impact on customer satisfaction.
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📌 Air Canada Bilingual Customer Specialist (Quebec City)
🏢 Air Canada
📍 Quebec City