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Business Unit: Security Services

Career Area: Operations and Administration

Location: Toronto, Ontario, CA

Join GardaWorld. Make a difference!

At GardaWorld, we don’t just fill roles. We empower people.

We are looking for anorganized, proactive, and service-focused Portfolio Scheduler to support our security operations by coordinating schedules, ensuring adequate staffing coverage, and maintaining strong communication with employees, supervisors, and clients.

If you’re organized, detail-oriented, and enjoy being at the center of coordination and communication, this is your opportunity to contribute to operational excellence and meaningful work in an essential industry.

What’s in it for you?

- Starting wage of $21.00 per hour , with gradual increase.
- Part-time employment opportunity
- Weekend Schedule- Saturday and Sunday )
- Career advancement opportunities within GardaWorld
- Ongoing training and development to support your professional growth
- Professional and team-oriented work environment
- Opportunity to work withone of Canada’s leading security organizations
- Location: North York, ON M3C 3E5
- Monitor and respond to incoming phone calls and emails in a timely and professional manner
- Manage employee book-offs and secure suitable replacement personnel to maintain operational coverage
- Create and maintain employee schedules using management software
- Ensure all open shifts are filled while minimizing overtime costs
- Coordinate with Account Managers , Portfolio Directors,



clients, and security personnel to address scheduling and staffing needs
- Administer schedule changes and staffing adjustments as required
- Monitor employee safety and operational compliance programs
- Escalate operational concerns, customer complaints, and service issues as required
- Maintain accurate scheduling records and operational documentation
- Participate in projects and initiatives that support the objectives of the Operations Centre
- Must be legally eligible to work in Canada
- Must haveatleast High School Diploma or equivalent.
- Fluent in English, both verbal and written
- Previous experience in scheduling, dispatching, workforce coordination, customer service , or a related field
- Strong communication, organizational, and problem-solving skills
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
- Ability to prioritize tasks, manage multiple responsibilities, and make effective decisions in a fast-paced environment
- Availability to work Weekend, 12-hour shifts
- Ability to maintain confidentiality and professionalism at all times

This posting is for a position that is currently vacant within the organization.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment: Scheduler, Customer Service, Part Time, Administrative, Night

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📌 Portfolio Scheduler - Nights- Weekends P/T (Toronto)
🏢 GardaWorld
📍 Toronto