We’re looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers.You should be persistent and firm without being aggressive, with solid English communication and follow-through.
What You'll Do
- Make outbound calls and send emails to follow up on outstanding payments.
- Handle customer objections and payment delays professionally.
- Follow up consistently on payment commitments.
- Maintain accurate records and next steps.
- Work toward daily and weekly collections targets and KPIs.