Elevate customer experiences with PagerDuty as a Technical Solutions Consultant. Focus on technical solutions, customer relationships, and AI/ML integrations while working in a flexible hybrid workplace.PagerDuty seeks a customer-centric Solutions Consultant with a strong technical background. In this role, you'll identify potential roadblocks for clients and provide innovative solutions using PagerDuty's platform. You'll support the sales cycle and foster significant relationships with stakeholders, ensuring exceptional customer success throughout the process.Key Responsibilities:Identify roadblocks and propose technical solutionsConduct technical discovery processes for client environmentsDesign seamless integrations with existing technology stacksHandle technical inquiries in sales cycles and RFPsClearly communicate PagerDuty's business value to clientsRequirements:5+ years of pre-sales experienceBachelor's degree in a technical fieldBasic scripting skills (Java, PHP, etc.)Robust communication and client relationship skillsKnowledge of IT monitoring toolsHelp transform digital operations for PagerDuty's customers using technical expertise and exceptional service.

📌 Technical Solutions Consultant At Pagerduty (Toronto)
🏢 PagerDuty
📍 Toronto