Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Duties & Responsibilities

- Customer Service: greet customers promptly and gather prescription information according to Standards.
- Perform duties in priority according to the Role Assignment Schedule.
- Refer all clinical inquiries to pharmacist.
- Set realistic customer expectations as to wait times.
- Locate and cash out prescriptions and any ancillary items.
- Ensure customers requiring counseling are referred to Pharmacist.
- Maintain and control the cash register in the dispensary.
- Adhere to all confidentiality and privacy requirements.

Administration

- Receive current and repeat prescription orders in accordance with SOP.
- Prepare and submit orders with the exception of controlled drugs and narcotics.
- Adjudicate third‑party billing, online and manage manual Third‑Party accounts.
- Answer telephone and refer to a pharmacist when necessary.
- Manage incoming faxes according to Pharmacy Standards of Practice.
- Assist pharmacist in coordinating call backs.




- Accurately file completed documentation as per Pharmacy Standards of Practice.

Prescription Workflow

- Assist in prescription preparation to company standards and professional services.
- Data entry for new prescriptions and manage refill request processing.
- Select medications to fill prescriptions according to Pharmacy Standards of Practice.
- Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards.
- Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Skills & Qualifications

- High School Diploma (required).
- Diploma from a Pharmacy Assistant credited course preferred.
- Previous Pharmacy Experience preferred.
- Effective organizational skills, ability to multi‑task.
- Problem Solving Skills.
- Strong attention to detail.

Compensation

Hourly range: $18.60 – $23.50.

Benefits

Competitive pay, flexible and varied schedules, purchase discount program, online learning through Academy.

EEO/Accommodations

Accommodation is available upon request for applicants and colleagues with disabilities.

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📌 Pharmacy Assistant (Toronto)
🏢 Shoppers Drug Mart
📍 Toronto