Join WestJet Airlines as an Intermediate Product Owner focusing on disruption communications. This role requires up to five days of in-person collaboration and addresses guest experience during operational challenges.
As part of the Guest Content & Communications team, you will leverage insights and data to improve our communications strategy. Your work will play a significant role in enhancing how guests are informed during travel disruptions, ensuring clarity and relevance.
Key Responsibilities: • Manage product vision and roadmap for guest communication platforms • Collect and analyze guest feedback for ongoing improvements • Collaborate with operational teams to define communication needs • Lead comprehensive product initiatives through all phases • Foster transparent and proactive guest communication strategies
Requirements: • Bachelor's Degree in Business, Technology, or similar • 3-5+ years in relevant digital product management • Minimum 1-2 years as a Product Owner • Strong agile development experience • Ability to influence cross-functional teams
Help WestJet set new standards for guest communication during disruptions through effective technology solutions. #J-18808-Ljbffr