Drive customer satisfaction at FSS in the role of Customer Support Agent. Handle inquiries, manage orders, and ensure high-quality service for all clients while maintaining professionalism.In this vital role, you'll act as a liaison for customers, resolving issues and providing accurate product information. Your keen listening abilities and friendly demeanor will foster a supportive environment where customers feel valued and understood.Key Responsibilities:- Handle customer inquiries via phone and email- Input and manage customer orders efficiently- Resolve complaints and update database records- Conduct data entry and research for troubleshooting- Assist with inventory counts and additional tasksRequirements:- High school diploma or equivalent required- Proficient in Microsoft Office and CRM tools- Solid planning and organizational capabilities- Excellent verbal and written communication skills- Willingness to adapt to changing demandsSupport the client experience at FSS with your dedicated customer service approach and attention to detail.#J-18808-Ljbffr
📌 Bilingual Customer Support Agent (Winnipeg)
🏢 FSS
📍 Winnipeg