Elevate customer experiences at SGS as a Customer Service Representative. Your role will involve managing service requests and providing clients with essential documentation to uphold our integrity and standards.
In this position, you will interact with customers to validate service inquiries and maintain comprehensive records. Attention to detail and problem-solving skills are your keys to success. This role offers a dynamic work schedule, including alternating shifts throughout the week.
Key Responsibilities:
• Process customer requests efficiently
• Prepare and issue documentation, certificates, and reports
• Schedule audits and inspections for clients
• Monitor accounts receivable and resolve issues
• Maintain organized and accurate filing systems
Requirements:
• High School Diploma or equivalent required
• 1-3 years of relevant administrative experience
• Proficient in Microsoft Word and Excel
• Ability to work under high-pressure conditions
• Valuable judgment and creativity in problem-solving
Join SGS to provide exceptional customer support and be part of our global mission for quality.
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📌 Customer Support Specialist at SGS (Vancouver)
🏢 SGS
📍 Vancouver