Join TCS as a Junior Technology Support Associate specializing in Hyland OnBase. In this vital role, you will provide exceptional technical support for logistics technology and systems.
This position focuses on first-contact incident resolution, system installations, and maintaining technology asset inventories. You will have the opportunity to apply your knowledge of enterprise applications, integration technologies, and performance optimization. Shape the future of technology service delivery while supporting TCS's broader mission of innovation.
Key Responsibilities:
• Serve as the first point of contact for IT-related incidents
• Assist with system installations and data center monitoring
• Coordinate with internal and third-party support teams




• Maintain an accurate inventory of technology assets
• Drive continuous service improvement and SLA adherence
Requirements:
• Proficiency in Hyland OnBase, APIs, and web services
• Experience in L3 incident and problem management
• Background in the Insurance or Financial Services sector
• Ability to leverage ITIL-based practices
• Robust competency in performance tuning and system enhancements
Bring your technical expertise in technology support to TCS and contribute to enhancing service excellence.
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📌 TCS Junior Technology Support Associate (Toronto)
🏢 TATA Consultancy Services
📍 Toronto