Elevate client interactions at National Seating & Mobility as a Client Experience Specialist. Help customers navigate their mobility solutions while fostering strong relationships.
This role focuses on assisting clients in person and digitally, ensuring their needs are met with top-notch service. You'll coordinate equipment trials, deliveries, and maintain detailed client records while collaborating with therapists and health professionals for effective solutions.
Key Responsibilities:
• Provide exceptional client support through multiple channels
• Manage appointments, rentals, and equipment demonstrations
• Document and organize client interactions accurately
• Build relationships with healthcare professionals
• Ensure timely follow-up and resolution of client inquiries
Requirements:
• Experience in customer service with technical products
• Solid communication and organizational abilities
• Attention to detail and time-management skills
• Proficiency with Microsoft Outlook and Excel
• Capacity to manage diverse tasks effectively
Join NSM to be part of a team that genuinely changes lives one client at a time.
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📌 Client Experience Role at National Seating & Mobility (Vernon)
🏢 National Seating & Mobility
📍 Vernon