Become a pivotal player at Hootsuite as the Senior Customer Marketing Manager. Drive customer engagement and retention through strategic marketing initiatives that foster long-term relationships.This senior leadership position focuses on maximizing customer value through a well-structured marketing strategy. You will synthesize insights to inform decisions, manage cross-functional efforts, and enhance customer advocacy programs. Collaborating closely with various teams,



your role will empower Hootsuite to deliver cohesive and effective customer experiences.Key Responsibilities:Create and manage customer marketing strategies for engagementUse data to drive tailored marketing programs and campaignsPartner across departments for aligned marketing effortsDevelop communications and educational content for usersEstablish measurement frameworks to track program effectivenessRequirements:Over 12 years in B2B marketing, focused on customer engagementProven experience in customer retention and advocacy programsStrong understanding of SaaS customer lifecycle principlesExcellent collaboration, project management, and adaptability skillsEffective communicator with decision-making strengthsLead meaningful customer engagement and retention strategies at Hootsuite, driving impactful marketing programs.

📌 Clio Senior Customer Marketing Role (Vancouver)
🏢 Clio
📍 Vancouver