Become a key point of contact as a Remote Appointment Coordinator, emphasizing customer relationships and service excellence. This role requires a minimum of one year of customer service experience to ensure high-quality interactions.

As a Remote Appointment Coordinator, you will connect with customers for scheduling services at the dealership. Your responsibilities include managing inbound and outbound calls, responding to customer inquiries, and ensuring a satisfying service experience. You will need to maintain positive rapport while efficiently handling appointments and vehicle maintenance discussions.

Key Responsibilities:
• Schedule and manage incoming customer service calls
• Conduct outbound calls for service recommendations and confirmations




• Listen and respond empathetically to customer inquiries
• Gather detailed information to propose effective solutions
• Ensure customer satisfaction post-service visits

Requirements:
• Minimum 1 year of customer service experience
• High school diploma or equivalent
• Solid verbal and written communication skills
• Ability to multi-task using computer applications
• Detail-oriented and professional mindset

Leverage your customer service skills to enhance experiences for dealership clients while working from home.
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📌 Remote Appointment Coordinator Role (Alberta)
🏢 Dealermine
📍 Alberta