Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:ImpactCommunityGrowthFeel like you can make a difference? Good news, we saved you a seat!Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected] Disclosure StatementYour role as Operations AdvisorReporting to the Manager, Operations within our Primary Care Operations, the mission of the Operations Advisor is to continuously improve Dialogue’s Primary Care Program by supporting the development of its key growth and member experience initiatives as well as lead the implementation and analysis of various continuous improvement initiatives to improve the operational efficiency of Dialogue’s operations as well as provider experience.What you'll be doingSupport priority strategic initiatives, providing analysis, synthesis, and execution support to drive impact across our OperationsIdentify and support implementation of initiatives to improve operational efficiency,



member experience and provider experienceSupport and provide financial/operational/data analyses to support strategic direction and evaluationProvide operational advisory in the development and prioritization of new and improved processes across our Medical Programs, driving data driven decisions and continuous improvementManage cross-functional relationships and monitor and support Primary Care responses across internal channels to support cross-functional rocks and discoveryBecome a subject-matter expert for Medical OperationsWe'd love to hear from you if you haveBased in Montreal or Toronto2+ years of experience in an operational role or corporate strategy/consulting roleExperience in the healthcare industry, in a startup workplace and in customer experience is an assetBachelor degree in business administration or any other relevant fieldStrong project and operational management capability, able to drive cross-functional initiatives from idea through to executionExperience with data analysis, business case creation and costing analysisInterest in people management and in managing large cross-functional teamsAbility to bring clear strategic thinking and excellent problem-solving skills to the operational level in a proactive and collaborative wayHighly organized, detail-oriented, and comfortable managing competing priorities in a fast-paced environmentExcellent oral and written communication skillsRequired to be in the office at least 3 days a weekAt Dialogue, your well-being is our priorityAccess to the Dialogue app and virtual mental health support for you and your familyFully funded insurance, a health spending account, dental coverage, and fitness reimbursement4 weeks vacation, 9 wellness days, and 1 volunteer dayHybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote rolesWork abroad up to 4 weeks/yearIncentive plans, referral bonuses & RRSP matchingLearning via Coursera, external training budget & mentorshipOptional parental leave top-up#J-18808-Ljbffr

📌 Operations Advisor - $111,072 - $158,704 A Year (Winnipeg)
🏢 Dialogue
📍 Winnipeg