Elevate guest experiences as a Guest Service Agent, focusing on check-ins, check-outs, and exceptional customer service. Join us in a vibrant hotel environment.
Your primary responsibilities in this role will include registering guests, managing reservations, and promptly addressing inquiries. Use upselling techniques to enhance guests' stays and resolve any minor complaints efficiently. Your professionalism will shine as you assist guests and provide them with significant information about the hotel and local attractions.
Key Responsibilities:
• Register guests efficiently and courteously
• Process check-outs and payments effectively
• Respond promptly to guest feedback and inquiries




• Resolve complaints and escalate major issues when necessary
• Facilitate guest bookings and coordinate with other departments
Requirements:
• High School diploma or equivalent required
• Experience in customer service is an asset
• Must be willing to work evenings and weekends
• Excellent problem-solving and organizational skills
• Competence in basic mathematics for financial handling
Bring your customer engagement skills to our team and help create amazing experiences for our hotel guests!
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📌 Guest Service Agent in Hospitality (Regina)
🏢 InnVest Hotels
📍 Regina