Product Designer (UX/UI) – Digital Experience & Platform Innovation 12-Month Contract | Hybrid | Financial Services Location: Toronto (2/3 days per week) Hourly Pay Rates: T4: 45-53 IC: 55-62 Role Focus: Platform Resiliency & Digital Experience This product stream is focused on enhancing a leading digital investment platform through continuous optimization, modernization, and regulatory improvements. The team is dedicated to solving customer pain points, improving usability, and creating secure, intuitive experiences that empower clients to confidently manage and protect their investments. As a Product Designer, you'll collaborate closely with cross-functional teams including Client Experience, User Research, Content Design, Product Management, and Business Analysis to: Identify usability challenges, experience gaps,



and emerging customer needs using research, customer feedback, analytics, and business insights. Transform qualitative and quantitative findings into intuitive design solutions that improve both customer satisfaction and business outcomes. Enhance platform experiences by refining user flows, interaction patterns, and UI components to deliver a more consistent and seamless experience. Design solutions that support evolving regulatory requirements, compliance initiatives, and operational enhancements. Contribute to trust and security initiatives by designing experiences related to fraud prevention, authentication,

📌 Product Designer - Resilience (Toronto)
🏢 Swoon
📍 Toronto