Join HomeEquity Bank's hybrid team as a Portfolio Administrator, focusing on mortgage servicing operations. This role engages with document management, cheque processing, and collaboration across teams.

As a Portfolio Administrator, you will support daily operations in mortgage servicing by ensuring accuracy and adherence to service standards. This challenging role requires effective multitasking and delivering timely responses to internal teams and vendors. Ideal candidates will be highly organized and detail-oriented, playing a vital role in supporting mortgage operations.

Key Responsibilities:
• Handle ticket assignments through ServiceNow for timely resolutions
• Process and scan physical mail along with cheques




• Ensure prompt application file closures after discharge
• Collaborate with vendors for communication letter mailing
• Manage legal documents and maintain organized records

Requirements:
• A degree or diploma in a relevant field
• Strong organizational and detail management skills
• Administrative experience preferred
• Ability to work in a fast-paced workplace
• Knowledge of document management practices

Support the success of HomeEquity Bank’s mortgage services through diligent document management and teamwork.
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📌 Portfolio Administrator in Mortgage Services (Ontario)
🏢 HomeEquity Bank
📍 Ontario