About the Opportunity:
MarketOnce is looking for a Senior Business Analyst to sit at the intersection of business strategy and technical delivery. This role is ideal for a seasoned analyst with experience supporting large-scale consumer and commercial products, working within the full SDLC process, from planning, through execution and deployment. You’ll be the person who takes a business objective, builds clear solutions, and packages it into a structured, actionable plan that engineering team can execute against to ensure successful project delivery.

You’ll work closely with matrixed, cross-functional teams and stakeholders, to ensure business requests are grounded in a clearly defined objective, has measurable success criteria, and is documented to a standard that can be handed off to engineering and presented to leadership. The ideal candidate is someone who gets energized by bringing structure to ambiguity, focused on internal and external customers, and takes pride delivering industry-leading digital experiences.

What You’ll Do:
Requirements, Discovery, Customer Feedback

Lead discovery conversations with business stakeholders to define the problem being solved, the desired outcome, and how success will be measured, ensuring business objective is always the primary focus

Translate business needs into well-structured features, requirements, and user stories with transparent acceptance criteria, context, and commentary that gives engineering the full picture, not just the ask

Collect and implement customer feedback to drive iterative improvements along with design and prioritization decisions

Scrum Ceremonies

Facilitate backlog reviews, refinement, prioritization and sprint planning

Support Product team in maintaining the product backlog and ensuring clear communication between the technical team and stakeholders

Track sprint progress, velocity, and manage the sprint backlog

Ensure that the team follows Agile principles and practices and removes obstacles that may impede the team’s progress

Ticket Structure & Work Management

Own the creation and submission of tickets in Azure DevOps, Jira, or similar tools, with a strong command of how to structure work through ticket hierarchy, scaled appropriately for small, medium,



and large initiatives

Establish and champion consistent ticket standards across teams, including how to frame scope, define risks and dependencies, and write acceptance criteria that support successful project deliveries

Maintain project documentation in Confluence to support planning and execution processes, standardization, and knowledge sharing across delivery teams

Feature Packaging & Business Case Support

Frame up and package projects and business requests that clearly articulate business value, scope, and objectives before work enters the delivery pipeline

Support the creation of business cases in partnership with product liaisons and business stakeholders - including quantifying business value, identifying risks and dependencies, and building the narrative needed to gain leadership alignment

Ensure deliverables and artifacts are understandable to all levels of the business and leadership

Collaboration & Stakeholder Management

Serve as the connective tissue between business stakeholders, product liaisons, engineering, and delivery teams - translating across contexts without losing fidelity

Manage multiple concurrent projects and feature tracks simultaneously, keeping each moving through discovery and definition without bottlenecks

Support process standardization efforts across the BA practice and delivery workflow

What We’re Looking For:

Bachelor’s degree in Business Administration, IT, or a related field

6-8+ years of experience as a Business Analyst or Senior BA, in growing, matrixed technical environment. Ideally in a consumer and commercial product environment; Market Research industry experience is a plus

Deep fluency in Agile methodology and the full SDLC - you understand how software gets built, what engineers need to start work, and where requirements break down in practice





Hands-on experience with Azure DevOps, Jira, or comparable work management tools; working knowledge of Atlassian Confluence for documentation and process management

Demonstrated ability to write requirements, user stories, and acceptance criteria that are accurate, complete, and usable - not just placeholders

Experience supporting business case development, including articulating business value and defining measurable success criteria

Comfortable managing ambiguity across multiple work streams and stakeholders without losing detail or momentum

Strong communication and facilitation skills - you can run a discovery session, synthesize outputs, and present findings to both technical and executive audiences

Certifications are a plus

Certified Business Analysis Professional (CBAP) or similar

Certified Scrum Master (CSM) or similar

Project Management Professional (PMP) or similar

What We Offer:

Competitive base salary: $116,000-$145,000/year

Flexible vacation policy - take the time you need to recharge

Comprehensive health, vision & dental insurance

401k with company contribution

Beautiful downtown Denver office with company-paid commuter benefits (parking or RTD EcoPass)

Opportunity for career progression with plenty of room for personal growth

What to Expect:

1st Round: 30-45 minute interview with the Recruiter

2nd Round: 45-minute virtual interview with the Hiring Manager

3rd Round: 2 hours of onsite interviews with the Hiring Team

_ Please note that we are fully _ _ onsite _ _ work environment, and require daily presence at our LoDo/Union Station office. We are not considering remote, hybrid, or out-of-area candidates, and do not work with outside recruiting agencies. _

MarketOnce will accept applications for this role on an ongoing basis.

MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.

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📌 Senior Business Analyst (Ontario)
🏢 MarketOnce
📍 Ontario