Join ParaMed as a bilingual Customer Care Representative, providing top-notch service in English and French. This part time role involves coordinating essential care requests.
You will act as a primary contact for clients while ensuring exceptional service delivery. Key tasks include assigning staff to patients, coordinating schedules, and handling data management. Your bilingual skills will facilitate effective communication with clients and health professionals alike.
Key Responsibilities:
• Coordinate staffing based on patient needs
• Develop patient care schedules effectively
• Manage and input patient data in the system
• Respond promptly to various communication channels
• Maintain accurate records of patient interactions
Requirements:
• Minimum one year in administrative roles is beneficial
• Scheduling experience and strong computer proficiency
• Fluent in English and French, both spoken and written
• Exceptional communication and customer service abilities
• Empathetic interaction with patients required
Utilize your bilingual skills in customer support and help ParaMed deliver critical health services.
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📌 Customer Care Representative Bilingual English French (Quebec City)
🏢 ParaMed
📍 Quebec City
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