Intermediate Systems Administrator(Information Technology)

Paladin Security is seeking an Intermediate Systems Administrator to join our Corporate IT team. This role is ideal for a systems professional who enjoys solving complex technical challenges, improving infrastructure, and working with modern Microsoft, cloud, and virtualization technologies. As a key member of the Infrastructure team, you'll work closely with IT leadership to support and enhance enterprise systems serving users across Canada and the United States. You'll be involved in both day-to-day operations and strategic projects, with opportunities to expand your expertise in cloud computing, automation, cybersecurity, and enterprise infrastructure. If you're a hands‑on administrator looking for your next step and don't meet every qualification listed below, we still encourage you to apply.

Location: Ontario (Hybrid/Remote Based on Location)

What You’ll Do

Infrastructure & Operations

Administer and support enterprise Windows Server environments

Manage Active Directory, Entra ID (Azure AD), and Microsoft 365 services

Support virtualization platforms, storage systems, and backup solutions

Monitor infrastructure health, performance, and availability

Plan and implement system upgrades, patching, and maintenance activities

Participating in business continuity and disaster recovery initiatives

Plan and implement office build or relocation

Act as an escalation point for complex technical issues

Partner with the Service Desk to resolve infrastructure-related incidents

Troubleshoot server, cloud, networking, and Microsoft 365 issues

Work with vendors and technology partners to resolve problems and implement solution





Security & Compliance

Apply security best practices across all systems and deployments

Investigate cybersecurity alerts and respond to incidents

Support Zero Trust architecture principles and implementation

Cloud Security & Automation

Support and maintain Azure and hybrid cloud services

Apply security best practices across systems and services

Assist with security investigations and remediation efforts

Develop scripts and automation to improve operational efficiency

Contribute to infrastructure modernization and continuous improvement initiatives

Maintain technical documentation and operational procedures

Communicate changes and maintenance activities to stakeholders

Collaborate with cross-functional teams on projects and improvement

Required Experience

3+ years of experience in Systems Administration, Infrastructure Support, or IT Operations

Experience supporting Microsoft 365 and Active Directory

Robust troubleshooting and problem‑solving skills

Working knowledge of networking fundamentals

Experience with PowerShell or other scripting/automation tools

Experience with any of the following is considered an asset:

Nutanix or other virtualization platforms

Veeam Backup & Replication

Microsoft Teams Phone

Microsoft Endpoint Manager / Intune

SQL Server administration





Five9 or similar contact center technologies

Education & Certifications

Degree, diploma, certification, or equivalent practical experience in Information Technology or Computer Science

Education Requirements (All)
College/University Education

Additional Information / Benefits
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Educational Assistance

This job reports to the Director of IT Security and Infrastructure

This is a Full-Time position Monday to Friday 9AM - 530PM, based on operational support .

Relocation is not provided and travel is not required

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📌 Intermediate Systems Administrator (Ontario)
🏢 Paladin Security
📍 Ontario