A day in the life as a Design Coordinator...

Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects

Own the organization and replenishment of sales aids.

Conduct post-purchase customer outreach

Support Designers and Leaders by managing pipeline activities and in-store events

Assist customers on the floor and pass them off to Designers as appropriate

Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog

Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends

Act as the point person and maintain partnerships with CDST and B2B departments

Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills

Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services

Assist Designers with in-home and in-store consultations





Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and effective service

Support store training and education on design services to drive a clear understanding of design services and offerings

Support large-scale projects as assigned.

What you'll bring to the table...

Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles

Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs

Ability to stay up to date on market trends

Ability to be an agent of change and shift quickly as our business evolves

Proven track record of building long-lasting relationships with customers

Interpersonal skills; team player

Strong organizational skills

What you'll bring to the table...

1+ years of relevant experience in Retail or Customer Service

Experience organizing events

Proficient in Google platforms, virtual communication, and appointment management systems

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📌 Design Coordinator (Alberta)
🏢 Crate and Barrel
📍 Alberta