Become a Guest Services Shift Leader at Pilot Company, managing overnight operations with a focus on guest satisfaction and efficient transaction handling. This role is key to maintaining operations at travel centers.
As a member of Pilot Company's leadership team, you will supervise cashiers and ensure compliance with company policies while promoting product sales. Balancing shift management and maintaining high service standards are critical to this position. Your interaction with guests will set the tone for their experience.
Key Responsibilities:
• Lead a team of one-to-two cashiers
• Process transactions for fuel and merchandise
• Complete and review end-of-shift reports
• Resolve any guest and team member issues
• Support other travel center operations as needed
Requirements:
• Retail operations knowledge preferred
• Exceptional customer service skills required
• Proficiency with calculators and computers
• Versatile schedule availability
• Background check needed
Drive exceptional service while guiding your team in a supportive role at Pilot Company.
#J-18808-Ljbffr

📌 Guest Services Shift Leader at Pilot Company (Tilbury)
🏢 Pilot Flying J
📍 Tilbury