Job Summary
The Job Coach is responsible for providing consistent, high-level support, operational coordination, and skill development for individuals with developmental disabilities. Supported by Common Ground Co-operative (CGC), this role oversees daily operations for select social enterprise locations (including food service/catering and commercial cleaning), the delivery of skill-building workshops, and site coverage across CGC-supported initiatives, as needed.

The ideal candidate for this position will be responsible for coordinating (and providing coverage) for multiple enterprise locations.

Key Responsibilities

Oversee daily operations across select social enterprise locations, conducting regular site visits, and managing communications with contracted clients.

Coordinate core business planning functions: scheduling, payroll timesheet processing, and inventory.

Assist the agency accountant to manage enterprise finances, including budget tracking, margin review, invoice follow-ups, and month-end cash flow reconciliation.

Build and maintain relationships with customers, vendors, and suppliers; coordinate on-site and off-site catering operations.

Collaborate with leadership to identify growth opportunities and set annual measurable performance targets.

Design and facilitate skill-building workshops tailored to individuals with developmental disabilities.

Support partners to develop Individual Support Plans (ISPs), tracking goal progress, and fostering workplace social development.





Promote leadership development by facilitating partnership meetings, outreach events, fundraising, and membership recruitment.

Prepare mandatory agency reports, incident documentation, and progress records accurately and on time.

Assist with volunteer training and actively promote community inclusion and agency membership

Provide site coverage for other CGC-supported enterprise initiatives as needed.

Qualifications and Requirements:

Diploma in Developmental Services, Social Services or a related field (or 5+ years of relevant experience).

Demonstrated experience supporting individuals with developmental disabilities using best-practice service standards.

Experience in small business or social enterprise operations (hospitality and food service preferred).

Outstanding rapport-building, conflict resolution, active listening, and constructive feedback skills.

Clear oral and written communication skills with the ability to convey abstract concepts adaptively.

Strong multi-tasking abilities in a quick-paced workplace with strict deadlines.

Works well both independently and as a team.

Proficient with Microsoft Office 365 suite.

Valid CPR and First Aid, Food Handling, and Adult Crisis Intervention Prevention certifications (required, or willing to obtain upon hire)

Background in business operations or administration (an asset).

Clear Vulnerable Sector Check (required)

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📌 Job Coach (Ontario)
🏢 Common Ground Co-operative
📍 Ontario