Become a key player in MCC BC's thrift operations as the Associate Director. Lead cutting-edge strategies that maximize impact across nine thrift locations while championing customer engagement.

As a vital part of the MCC BC team, you'll report to the Chief Operating Officer and be responsible for guiding Thrift Shop Managers. This senior role entails optimizing retail performance and developing modern operational techniques that resonate with MCC’s mission. You'll be the catalyst for establishing robust leadership and enhancing the shopping experience for customers and donors alike.

Key Responsibilities:
• Supervise and coach Thrift Shop Managers effectively
• Set performance expectations for community impact
• Drive retail modernization and user experience enhancements




• Collaborate on training programs with HR
• Analyze data to identify performance opportunities

Requirements:
• Minimum five years of leadership experience in retail
• Strong understanding of merchandising and financial management
• Proven track record in driving operational improvements
• Relevant bachelor’s degree is advantageous
• Ability to travel to different shop locations required

Support MCC's mission while leading innovative retail operations that benefit communities throughout British Columbia.
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📌 Senior Retail Operations Leader at MCC BC (British Columbia)
🏢 Mennonite Central Committee (MCC)
📍 British Columbia