Elevate user experience as a Desktop Analyst at Woodbine Entertainment Group, ensuring optimal performance and support of end-user devices. This role is crucial for providing technical assistance and fostering productivity.

Join Woodbine Entertainment, the largest operator of horseracing in Canada, as a Desktop Analyst. This position involves troubleshooting, installation, and maintenance of end-user technologies while delivering clear solutions. You will work across various support channels including onsite visits, phone, and chat to resolve hardware and software issues.

Key Responsibilities:
• Respond to and prioritize technical support requests
• Analyze issues to determine causes and solutions
• Support equipment and software installation and maintenance




• Advise on effective technology use and procedures
• Create and maintain technical documentation

Requirements:
• College diploma or university degree in computer science
• 2+ years of equivalent work experience
• Certifications in Microsoft and Cisco products preferred
• Solid troubleshooting skills with networking knowledge
• Ability to understand technical manuals and documentation

Drive technological excellence and enhance productivity in a diverse entertainment landscape with Woodbine Entertainment.
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📌 Technical Support Analyst at Woodbine Entertainment (Manitoba)
🏢 Woodbine Entertainment
📍 Manitoba