Join Bits In Glass as an AI-Driven Delivery Assurance Leader. Focus on high-stakes client programs, manage escalations, and ensure project delivery excellence through automation strategies.

As a senior, billable role at Bits In Glass, you'll hold critical responsibilities for client delivery health and escalation management. You'll apply AI capabilities to enhance reporting and automate processes, making significant contributions to client satisfaction. This position is ideal for leaders experienced in managing diverse engagements and improving operational outcomes.

Key Responsibilities:
• Oversee various client engagements for optimal delivery
• Lead recovery efforts for escalated client programs




• Conduct gate reviews to ensure project health
• Automate reporting through cutting-edge technology
• Mentor program managers and enhance team capabilities

Requirements:
• 8+ years in project delivery or consulting
• Track record of successful program turnarounds
• Commercial acumen across billing constructs
• Ability to communicate effectively with executives
• Experience with AI tools for automation

Drive delivery excellence and empower transformational change at Bits In Glass.
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📌 AI-Driven Delivery Assurance Leader (Alberta)
🏢 Bits In Glass
📍 Alberta