Join CIBC as a Client Engagement Specialist in Masonville to help clients achieve their financial goals. Provide support, resolve issues, and enhance banking experiences on-site.

Working in the Personal and Business Banking Team, you’ll address client inquiries and transactions while cultivating meaningful relationships. Utilizing your problem-solving skills, engage with clients to offer tailored banking solutions and ensure their satisfaction. This position requires full-time commitment and flexibility to work hours that suit client needs including evenings and weekends.

Key Responsibilities:
• Assist clients with their banking transactions
• Offer solutions and manage account queries
• Help clients navigate mobile banking applications
• Foster connections with internal teams for client support
• Nurture a respectful and professional environment

Requirements:
• Proven experience in client service roles
• Understanding of financial products and services
• Proficient in using digital tools
• Solid empathy and communication skills
• Willingness to work flexible hours

Empower others by assisting them in their financial journeys at CIBC.
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📌 CIBC Client Engagement Specialist (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario